TURNAROUND TIME

Wondering how quickly you'll get your book back?
Orders for AsukaBook products are usually sent for production within 2 business days of them being received by us. Once an AsukaBook book order has been approved and sent for production, standard Australian orders should be received by you in approximately 4 weeks. New Zealand orders take a few days longer due to international freight & customs formalities.

Need a book faster than that?
You have the option to pay an additional RUSH fee of $56 per order. Australian RUSH orders should be received by you in approximately 3 weeks. New Zealand orders take a few days longer due to international freight & customs formalities.

How does shipping method affect turnaround time?
Courier is out automatic option (Star Track or Fastway) not Aus Post. The customer does not have the option to pick the courier via the system either. We decide that.

What can hold an order up?
Several things! Layout concerns can cause an order to be delayed. We contact you if we have concerns and your order is placed on hold until we are able to go over those concerns with you. Please review our Design Tips to learn how to avoid common order delays.

The studio and production center will be closed on the following dates. Note that holiday deadline dates are subject to change. Please check this list periodically.

Please check our Holiday Schedule here during which above Turnaround Time does not apply.