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FAQ - Registration |
Who can register with AsukaBook?
What countries does AsukaBook service?
Can I register without entering a web address?
How long will it take to receive my registration information?
What happens if I forget my user information (Activation Code and/or Password)?
Can I change my user information (E-mail, Activation Code and/or Password)?
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Who can register with AsukaBook?
AsukaBook products are available to professional photographers and designers creating books for resale or promotions. To protect the integrity and confidentiality of our registered customers, we do not disclose our prices to the general public, as well as ordering capability. For this reason, verifying professional status is imperative. When you submit your application for an account, your business status will be verified. We may request further information from you such as business web site, membership of professional photography associations, and/or sample images. Please contact us if you have any additional questions or if you are unsure if your business qualifies.
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What countries does AsukaBook service?
AsukaBook is a global product with representatives in Australia/NZ, the United States, France, Switzerland, China and Japan. You are only able to register with a representative in your sales area. If you attempt to register with a representative that does not service your area, you will be notified of the correct representative and redirected to their website. AsukaBook USA serves most countries in the world other than some of Europe, parts of Asia, Australia, and New Zealand. If you are unsure of what representative serves your area, please click HERE.
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Can I register without entering a web address?
Yes. Enter all available information on the registration form and use www.none.com in the web address field. Once the registration form has been completed, please send an e-mail to info@asukabook.com with samples of your photography work, along with any membership of professional photography associations you may belong to and how you would like to use AsukaBook products in your business. AsukaBook Customer Care may contact you with additional questions to complete the registration process. Your cooperation with this process would be greatly appreciated.
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How long will it take to receive my registration information?
An email approving your registration application or requesting further information will be sent to you via e-mail normally within 2 business days. Once your registration has been “Approved”, you will receive your Client ID/ Activation Code for FileChecker Utility as well as more tips and resources to get started
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What happens if I forget my user information (Activation Code and/or Password)?
You may contact Customer Care through our website, call (02) 4231 4231, or e-mail info@asukabook.com.au
Please don’t re-register with us just to receive an updated price-list or to retrieve a Client ID. Just phone or e-mail.
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Can I change my user information (E-mail, Activation Code and/or Password)?
Yes, you can change your address, e-mail address, phone and delivery details by e-mailing info@asukabook.com.au
Your Client ID/Activation Code cannot be changed.
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